Return Policy

You can return within 14 days starting as of your shipping date indicated on the front of the slip. Items must be unworn, unwashed, in its original packaging.

The delivery fees you may have paid will only be fully refunded if you send back the whole order.

Furthermore, Jacadi is not bound to refund additional fees if the customer has deliberately chosen a more expensive delivery method than the standard delivery offered by Jacadi.

- You may include the return slip which will be provided with your packing slip or print it here

We offer free LV returns. To receive your return label, please contact our Customer service at info@jacadi.lv. You may notify your order number and the article you wish to send back.

Please place the return label on your package and take it to the parcel machine.